Plan collection and delivery of furniture and appliances, including marketplace purchases.
Your move
Drivers review your move and quote for the work. Check the price, date and help included before accepting an offer.
Choose both addresses from the suggestions to continue.
Next, check access details and post your job. You’ll confirm your email if needed before your job goes to drivers. No payment is taken now.
Your request does not book a driver. Review the offers and agree the price before booking.
From a second-hand dining table to a new sofa, furniture delivery starts with checking the item and the route into each building. A clear description helps avoid surprises at the doorstep.
Record height, width and depth, including protruding legs or arms. Then check doors, stairs, landings and lifts at both addresses. An item that fits inside a van may still be difficult to get through the front door.
Agree payment and collection permission with the seller. Ask whether the item is wrapped, dismantled and ready to move. Share collection hours and any order reference in your job details; the purchase itself remains between you and the seller.
Ask the seller what can be removed safely before collection. Put fixings in a labelled bag and identify which item they belong to. Describe loose glass shelves, detachable mirrors and other delicate parts separately in the inventory. Agree suitable protection with the driver; a fragile label alone does not explain how an item needs handling.
Wrap glasses and ceramics individually, then place them in sturdy boxes with padding between pieces and in empty spaces. Keep boxes manageable to lift and label their contents and destination room. Tell the driver which boxes need particular care and discuss any items that need specialist packing.
Find the manual for the exact model before arranging collection. For a washing machine, check its instructions for draining and securing the drum with the correct transit bolts. If parts are missing, ask the manufacturer for advice before moving it. Arrange disconnection and reconnection with an appropriate person, and follow the installation instructions before using it again. Tell your driver about the appliance’s weight, stairs and any handling equipment needed.
Glass tops, mirrors, stone surfaces and heavy wardrobes need a clear description. Request dismantling, reassembly or an extra helper if needed. Confirm who supplies protective packaging and agree extra work and cost before booking.
Add your route, items, date and access details. Use your email to save the move, then confirm it before sending your request to drivers.
Post your move, compare the offers and check what each driver includes before booking.
Message your driver after booking. Follow the job status and see their location when they share it.
Example account screens. The offer shown is illustrative, not a price for your move.
Check the details before you arrange your move.
Ask us a questionYou can request collection from a seller. Confirm the item, dimensions, purchase and collection arrangements first. This does not imply a partnership with the marketplace.
Assembly and dismantling are optional requests. Check that your chosen driver’s offer includes the work you need.
Describe the appliance, size, weight and access. Arrange disconnection and preparation with an appropriate person beforehand; plumbing or electrical installation is not included by default.
